Terms & Conditions

Terms & Conditions

Last Updated: 8/1/2025

AGREEMENT TO TERMS

These terms of use are entered into by and between you and FasterOutcomes, Inc.  (“FasterOutcomes,” “we” or “us”). The following terms and conditions, together with any  documents they expressly incorporate by reference (collectively, these “Terms of Use”), govern  your access to and use of the FasterOutcomes services (the “Service”), including all software,  content, functionality, and services offered by FasterOutcomes. Unless otherwise agreed upon by  separate agreement, these terms and conditions shall apply to your use of our Service.

IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY  PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Please read the Terms of Use carefully before you start to use the Website. By using the Service, you agree to the Terms of Use when this option is made available to you, you accept and agree to  be bound and abide both by these Terms of Use and our Privacy Policy, found at  www.FasterOutcomes.com, and incorporated herein by reference. If you do not want to agree to the Terms of Use or the Privacy Policy, you must not access or use the Service.

Supplemental terms and conditions or documents that may be posted on the Site from time to time  are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion,  to make changes or modifications to these Terms of Use at any time and for any reason. We will  alert you about any changes by updating the “Last updated” date of these Terms of Use, and you  waive any right to receive specific notice of each such change. Please ensure that you check the  applicable Terms every time you use our Site so that you understand which Terms apply. You will  be subject to, and will be deemed to have been made aware of and to have accepted, the changes  in any revised Terms of Use by your continued use of the Site after the date such revised Terms of  Use are posted.
DISCLAIMERS 

THE SERVICE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE  OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT  PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION  WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED  WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR  COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE  SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES,  OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY  DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE  SITE, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND  ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY  INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE, (5) ANY BUGS,  VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE 

SITE BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND  MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF  ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE. WE DO  NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR  SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE, ANY HYPERLINKED  WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER  ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR  MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF  PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY  MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE  CAUTION WHERE APPROPRIATE. 

FASTEROUTCOMES DOES NOT PROVIDE LEGAL ADVICE, OPINIONS OR RECOMMENDATIONS,  REMEDIES, DEFENSES, STRATEGIES, OR APPLY THE LAW TO THE FACTS OF YOUR PARTICULAR  SITUATION. FASTEROUTCOMES IS NOT A LAW FIRM AND DOES NOT ENGAGE IN THE PRACTICE  OF LAW AS IT IS NOT A LAW FIRM AND DOES NOT PERFORM SERVICES PERFORMED BY AN  ATTORNEY.
While FasterOutcomes provides online legal services to assist legal practitioners with day-to-day  document creation and other legal tasks, we are simply attempting to reduce time and effort  around those tasks. All information and documents we provide you must be reviewed and  ultimately signed by a licensed attorney in the state where your matter is pending. By using our  Service, you agree that you will have a licensed attorney review any output generated by  FasterOutcomes. We cannot guarantee that all the information it provides you is  current. Additionally, as the law varies in different jurisdictions it is important to ensure that any  information or documents provided by us is correct for your specific jurisdiction. 

CORRECTIONS
There may be information on the Site that contains typographical errors, inaccuracies, or  omissions, including descriptions, pricing, availability, and various other information. We reserve  the right to correct any errors, inaccuracies, or omissions and to change or update the information  on the Site at any time, without prior notice. 

USER DATA
We will maintain certain data that you transmit to the Site for the purpose of managing the  performance of the Site, as well as data relating to your use of the Site. Although we perform  regular routine backups of data, you are solely responsible for all data that you transmit or that  relates to any activity you have undertaken using the Site. You agree that we shall have no liability  to you for any loss or corruption of any such data, and you hereby waive any right of action against  us arising from any such loss or corruption of such data. 

INTELLECTUAL PROPERTY RIGHTS
Unless otherwise indicated, the Site is proprietary property and all source code, databases,  functionality, software, website designs, audio, video, text, photographs, and graphics on the Site  (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the
“Marks”) are owned or controlled by us, or licensed to us, and are protected by copyright and  trademark laws and various other intellectual property rights and unfair competition laws of the  United States, international copyright laws, and international conventions.
Except as expressly provided in these Terms of Use, no part of the Site and no Content or Marks  may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed,  encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any  commercial purpose whatsoever, without our express prior written permission.  Unless FasterOutcomes has expressly notified you in writing (i.e., in an order acknowledgement,  through a FasterOutcomes order, or similar invoice documentation), FasterOutcomes hereby  grants you a limited, non-exclusive, non-sublicensable and non-transferable license to use the  Website, provided you are a licensed attorney or working on behalf of a licensed attorney (“License  Grant”).
Provided that you are eligible to use the Site, you are granted the above limited license to access  and use the Site and to download, or print a copy of any portion of the Content to which you have  properly gained access solely for your personal, non-commercial use. We reserve all rights not  expressly granted to you in and to the Site, the Content and the Marks.
This license expressly includes the right to use the output generated by the FasterOutcomes  website for you and your clients (i.e. the draft documents) in connection with your practice of law,  regardless of the termination of this Agreement.
USER REPRESENTATIONS & PROHIBITED ACTIVITIES
By using the Site, you represent and warrant that:

Capacity
Compliance with Laws and Regulations: 
Unauthorized Use for Commercial Purpose:  
Automated or Non-Human Access:
You will not access the Site through automated or non-human means, whether through a  bot, script or otherwise or engage in any sending of comments or messages, or using any  data mining, robots, or similar data gathering and extraction tools except as may be the  result of standard search engine or Internet browser usage, use, launch, develop, or  distribute any automated system, including without limitation, any spider, robot, cheat  utility, scraper, or offline reader that accesses the Site, or using or launching any  unauthorized script or other software. 
Reverse Engineering or Modifying Code: 
Interference or Disruption: 
SUBMISSIONS
You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other  information regarding the Site (“Submissions”) provided by you to us are non-confidential and shall  become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful  purpose, commercial or otherwise, without acknowledgment or compensation to you. You hereby  waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions  are original with you or that you have the right to submit such Submissions. You agree there shall  be no recourse against us for any alleged or actual infringement or misappropriation of any  proprietary right in your Submissions. 
TERM AND TERMINATION

These Terms of Use shall remain in full force and effect while you use the Site. We reserve the right,  but not the obligation, to monitor the Site for violations of these Terms of Use and take appropriate  legal action against anyone who, in our sole discretion, violates the law or these Terms of Use,  including without limitation, reporting such user to law enforcement authorities, or otherwise  manage the Site in a manner designed to protect our rights and property and to facilitate the proper  functioning of the Site.
WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF USE, WE RESERVE THE RIGHT  TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE  OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY  REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY  REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OF USE OR OF ANY  APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE  SITE OR DELETE ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT  WARNING, IN OUR SOLE DISCRETION.
If we terminate or suspend your account for any reason, you are prohibited from registering and  creating a new account under your name, a fake or borrowed name, or the name of any third party,  even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing  civil, criminal, and injunctive redress. 

Protected Health Information (PHI) and HIPAA Compliance

When FasterOutcomes processes medical or health-related information on behalf of a customer, such information may constitute Protected Health Information (“PHI”) as defined under the Health Insurance Portability and Accountability Act (“HIPAA”). In circumstances where PHI is created, received, maintained, or transmitted through our platform, FasterOutcomes functions as a Business Associate and performs all related activities in compliance with HIPAA’s Privacy, Security, and Breach Notification Rules.
FasterOutcomes uses PHI solely for the purpose of providing the services as instructed by the customer. We do not sell PHI, nor do we use PHI for marketing, product development, analytics, or any other secondary purpose without the customer’s prior express written authorization.

MODIFICATIONS AND INTERRUPTIONS 

We reserve the right to change, modify, or remove the contents of the Site at any time or for any  reason at our sole discretion without notice. However, we have no obligation to update any  information on our Site. We also reserve the right to modify or discontinue all or part of the Site  without notice at any time. We will not be liable to you or any third party for any modification, price  change, suspension, or discontinuance of the Site.
We cannot guarantee the Site will be available at all times. We may experience hardware, software,  or other problems or need to perform maintenance related to the Site, resulting in interruptions,  delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or  otherwise modify the Site at any time or for any reason without notice to you. You agree that we  have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to  access or use the Site during any downtime or discontinuance of the Site. Nothing in these Terms  of Use will be construed to obligate us to maintain and support the Site or to supply any  corrections, updates, or releases in connection therewith.

FEES AND PAYMENT 

You may be required to purchase or pay a fee to access some of our services. You agree to provide  current, complete, and accurate purchase and account information for all purchases made via the  Site. You further agree to promptly update account and payment information, including email  address, payment method, and payment card expiration date, so that we can complete your  transactions and contact you as needed. We bill you through an online billing account for  purchases made via the Site. Sales tax will be added to the price of purchases as deemed required  by us. We may change prices at any time. All payments shall be in U.S. dollars.
You agree to pay all charges or fees at the prices then in effect for your purchases, and you  authorize us to charge your chosen payment provider for any such amounts upon making your  purchase. If your purchase is subject to recurring charges, then you consent to our charging your  payment method on a recurring basis without requiring your prior approval for each recurring  charge, until you notify us of your cancellation. We reserve the right to correct any errors or  mistakes in pricing, even if we have already requested or received payment. We also reserve the  right to refuse any order placed through the Site.  

GOVERNING LAW 

These Terms of Use shall be governed by and construed in accordance with the laws of the  Commonwealth of Massachusetts, without regard to its conflict of law principles. Any legal action  or proceeding arising under this Agreement will be brought exclusively in the courts located within  the Commonwealth of Massachusetts, and the parties hereby consent to the personal jurisdiction  and venue therein.

DISPUTE RESOLUTION
If the following provision is found to be illegal or unenforceable, then neither Party will elect to  arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable  and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for  jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court. 
INFORMAL NEGOTIATIONS
To expedite resolution and control the cost of any dispute, controversy, or claim related to these  Terms of Use (each “Dispute” and collectively, the “Disputes”) brought by either you or us  (individually, a “Party” and collectively, the “Parties”), the Parties agree to first attempt to negotiate  any Dispute (except those Disputes expressly provided below) informally for at least 30 days before  initiating arbitration. Such informal negotiations commence upon written notice from one Party to  the other Party. 
BINDING ARBITRATION

If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except  those Disputes expressly excluded below) will be finally and exclusively resolved by binding  arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT  TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted  under the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) and, where  appropriate, the AAA’s Supplementary Procedures for Consumer Related Disputes (“AAA  Consumer Rules”), both of which are available at the AAA website www.adr.org. Your arbitration  fees and your share of arbitrator compensation shall be governed by the AAA Consumer Rules and,  where appropriate, limited by the AAA Consumer Rules. The arbitration may be conducted in  person, through the submission of documents, by phone, or online. The arbitrator will make a  decision in writing, but need not provide a statement of reasons unless requested by either Party.  The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to  do so. Except where otherwise required by the applicable AAA rules or applicable law, the  arbitration will take place in Massachusetts. Except as otherwise provided herein, the Parties may  litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify,  vacate, or enter judgment on the award entered by the arbitrator. If for any reason, a Dispute proceeds in court rather than arbitration, the Dispute shall be  commenced or prosecuted in the state and federal courts located in Suffolk County,  Massachusetts, and the Parties hereby consent to, and waive all defenses of lack of personal  jurisdiction, and forum non conveniens with respect to venue and jurisdiction in such state and  federal courts. Application of the United Nations Convention on Contracts for the International  Sale of Goods and the Uniform Computer Information Transaction Act (UCITA) are expressly  excluded from these Terms of Use. 

The Parties agree that any arbitration shall be limited to the Dispute between the Parties  individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other  proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be  brought in a purported representative capacity on behalf of the general public or any other persons. 

Exceptions to Informal Negotiations and Arbitration 
The Parties agree that the following Disputes are not subject to the above provisions concerning  informal negotiations and binding arbitration and as such may be litigated in the proper Courts:  
LIMITATIONS OF LIABILITY 
FASTEROUTCOMES AND ITS SUBSIDIARIES, AFFILIATES, SHAREHOLDERS, DIRECTORS,  OFFICERS, EMPLOYEES, AND LICENSORS (“FASTEROUTCOMES PARTIES”) WILL NOT BE LIABLE  (JOINTLY OR SEVERALLY) TO CUSTOMER FOR INDIRECT, CONSEQUENTIAL, SPECIAL,  INCIDENTAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST  PROFITS, LOST SAVINGS, AND LOST REVENUES (COLLECTIVELY, THE “EXCLUDED DAMAGES”),  WHETHER OR NOT CHARACTERIZED IN NEGLIGENCE, TORT, CONTRACT, OR OTHER THEORY OF  LIABILITY, EVEN IF ANY OF FASTEROUTCOMES PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY  OF OR COULD HAVE FORESEEN ANY OF THE EXCLUDED DAMAGES, AND IRRESPECTIVE OF ANY  FAILURE OF AN ESSENTIAL PURPOSE OF A LIMITED REMEDY. IN NO EVENT WILL THE TOTAL  LIABILITY OF THE FASTEROUTCOMES PARTIES FOR ANY CLAIM ARISING OUT OF A PARTICULAR  ORDER FORM EXCEED THE AGGREGATE AMOUNT PAID BY CUSTOMER FOR THAT SPECIFIC  ORDER FORM IN THE 12-MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO  SUCH CLAIM (INCLUDING ANY INDEMNIFICATION OBLIGATIONS AND ATTORNEY’S FEES, IF ANY). IF ANY APPLICABLE AUTHORITY HOLDS ANY PORTION OF THIS SECTION TO BE  UNENFORCEABLE, THEN FASTEROUTCOMES PARTIES’ LIABILITY WILL BE LIMITED TO THE  FULLEST POSSIBLE EXTENT PERMITTED BY APPLICABLE LAW. 
INDEMNIFICATION
We will use reasonable efforts to notify you of any such claim, action, or proceeding which is  subject to this indemnification upon becoming aware of it. 
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all  of our respective officers, agents, partners, and employees, from and against any loss, damage,  liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third  party due to or arising out of:  
NOTIFICATION
FasterOutcomes agrees to promptly notify Customer of any claim subject to indemnification,  provided that FasterOutcomes’ failure to promptly notify Customer shall not affect Customer’s  obligations hereunder except to the extent that FasterOutcomes’ failure to promptly notify  Customer materially prejudices Customer’s ability to defend the claim. At FasterOutcomes’ discretion, Customer will have the right to defend against any such claim with counsel of  Customer’s own choosing (subject to a conflicts assessment), and to settle such claim as  Customer deems appropriate, provided that Customer shall not enter into any settlement without  FasterOutcomes’ prior written consent. FasterOutcomes may, at any time, elect to take over  control of the defense and settlement of the claim. Should FasterOutcomes elect to assume  control, Customer remains responsible for all costs incurred from the defense or settlement of the  claim. 
ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES 

Visiting the Site, sending us emails, and completing online forms constitute electronic  communications. You consent to receive electronic communications, and you agree that all  agreements, notices, disclosures, and other communications we provide to you electronically, via  email and on the Site, satisfy any legal requirement that such communication be in writing. YOU  HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER  RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF  TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE. You hereby waive any rights or  requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction  which require an original signature or delivery or retention of non-electronic records, or to  payments or the granting of credits by any means other than electronic means.
USER MINIMUM AGE 

This Website is offered and available to users who are 18 years of age or older and reside in the  United States or any of its territories or possessions. By using the Website, you represent and  warrant that you are of legal age to form a binding contract with FasterOutcomes and meet all of  the foregoing eligibility requirements. If you do not meet all of these requirements, you must not  access or use the Website. 

MISCELLANEOUS 

These Terms of Use and any policies or operating rules posted by us on the Site or in respect to the  Site constitute the entire agreement and understanding between you and us. Our failure to exercise  or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or  provision. These Terms of Use operate to the fullest extent permissible by law. We may assign any  or all of our rights and obligations to others at any time. We shall not be responsible or liable for any  loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any  provision or part of a provision of these Terms of Use is determined to be unlawful, void, or  unenforceable, that provision or part of the provision is deemed severable from these Terms of Use
and does not affect the validity and enforceability of any remaining provisions. There is no joint  venture, partnership, employment or agency relationship created between you and us as a result of  these Terms of Use or use of the Site. You agree that these Terms of Use will not be construed  against us by virtue of having drafted them. You hereby waive any and all defenses you may have  based on the electronic form of these Terms of Use and the lack of signing by the parties hereto to  execute these Terms of Use. 

CANCELLATION 

You may cancel your subscription at any time by contacting us using the information below. All cancellations will take effect at the end of your current paid term.
If you are dissatisfied with our services or need to resolve a complaint, please reach out to us right away.

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Contact: support@www.fasteroutcomes.com
Have questions? Explore FasterOutcomes Trust Center

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