Security, Privacy, and Accuracy You Can Verify
Five commitments govern how FasterOutcomes handles your work: security, privacy, reliability, intelligence, and accuracy. This page gathers the promises we publish across our site, each stated so your team can check it.
Need audit documentation? Visit the Trust Center portal.
Security
Independent audits and platform-level controls protect every document you bring.
Current certifications and supporting documentation are available through our audit portal.
Security and privacy requirements are reviewed for each implementation.
Data is encrypted in transit and at rest.
Workspaces are designed to keep customer data isolated.
See the security overview for the short version, or request audit reports through the Trust Center portal.
Privacy
Your files are yours. They power your matters and nothing else.
We never use your documents, prompts, or uploads to train any model, internal or external.
Your data stays isolated to your firm.
If you stop using the platform, your data is exported back to you and deleted on our side.
Reliability
A person stands between the platform and anything that leaves your office.
The platform drafts. You approve. Nothing is sent or filed without you.
Nothing leaves the office without a person reviewing it.
Full platform access and user configuration come within 24 business hours, followed by live onboarding sessions.
An assigned Client Success Manager, with in-app support behind the Help button.
Intelligence
The platform answers from your record and your methods, not from general knowledge.
It works only from your case file and cites every finding back to the exact page.
Playbooks and protocols are built with practicing trial lawyers and clinicians.
Custom Playbooks learn your own formats and language, so drafts read like your work.
What your team learns on one case or one patient becomes the standard the whole team works from next time.
Accuracy
Every claim the platform makes is one click from its source.
Every answer traces back to the exact page it came from, so your team verifies instead of trusting.
Checking a finding takes one click, not a search through the file.
Every finding in a chronology or report is tied back to the page it came from, so you can check it before it goes out.
See Medical Chronology and Pro & Discover.
Questions and Answers
Is my data used to train AI models?
No. We never use your documents, prompts, or uploads to train any model, internal or external. Your data stays isolated to your firm, encrypted in transit and at rest.
Who can see my documents?
Your firm. Your data stays isolated to your firm, with encryption in transit and at rest. If you stop using the platform, your data is exported back to you and deleted on our side.
What happens when the AI is unsure?
Nothing goes out on the AI’s word alone. Every finding is tied back to the exact page it came from, so your team verifies instead of trusting, and nothing is sent or filed without a person reviewing and approving it.
Request Our Security Packet
Running a security review or a vendor assessment? Contact us and we’ll walk your team through the compliance posture and documentation your review needs.